Notification Service API with Possible Impact
Notification Service API with Possible Impact
16 March 2026, 21:25 UTC
16 March 2026, 21:25 UTC
We're investigating possible performance impact affecting the Notification Service API integration of our API Services.
All other services are unaffected.
16 March 2026, 22:42 UTC
16 March 2026, 22:42 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Notification Service API status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
16 March 2026, 23:08 UTC
16 March 2026, 23:08 UTC
Engineering has confirmed the impact to Notification Service API integrations has been mitigated.
16 March 2026, 23:24 UTC
16 March 2026, 23:24 UTC
Engineering has confirmed that the Notification Service API integration has been fully restored. Between 21:25 and 22:51 UTC, customers may have experienced failed or delayed notification deliveries and elevated errors when attempting to create, read, update, or delete new and existing notification integrations.
This incident is resolved.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.