Elevated Errors for Kolkata (CCU), Mumbai (BOM), New Delhi (DEL)

Incident
28 February 2026, 14:28 UTC

Elevated Errors for Kolkata (CCU), Mumbai (BOM), New Delhi (DEL)

Status: closed
Start: 28 February 2026, 09:15 UTC
End: 28 February 2026, 14:28 UTC
Duration: 5 hours 13 minutes
Affected Components:
Platform Asia Kolkata (CCU) Mumbai (BOM) New Delhi (DEL)
Investigating

28 February 2026, 09:15 UTC

28 February 2026, 09:15 UTC

We are investigating elevated errors to our Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) Point of Presence (POPs).

All other products and services are unaffected by this incident.

Identified

28 February 2026, 12:43 UTC

28 February 2026, 12:43 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Monitoring

28 February 2026, 13:47 UTC

28 February 2026, 13:47 UTC

Engineering has confirmed the impact to Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs has been mitigated.

Resolved

28 February 2026, 14:28 UTC

28 February 2026, 14:28 UTC

Engineering has confirmed that Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs has been fully restored. Customers may have experienced elevated errors from 09:15 to 12:35 UTC.

This incident is resolved.




Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:   2026-02-28 12:26:34 UTC