Elevated Errors for Singapore (QPG)
Elevated Errors for Singapore (QPG)
30 January 2026, 14:38 UTC
30 January 2026, 14:38 UTC
We are investigating elevated errors to our Singapore (QPG) Point of Presence (POP).
30 January 2026, 15:49 UTC
30 January 2026, 15:49 UTC
Our engineers are continuing to investigate elevated errors to our Singapore (QPG) POP.
30 January 2026, 16:49 UTC
30 January 2026, 16:49 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Singapore (QPG) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
30 January 2026, 17:50 UTC
30 January 2026, 17:50 UTC
Engineering has confirmed the impact to Singapore (QPG) POP has been mitigated.
30 January 2026, 19:22 UTC
30 January 2026, 19:22 UTC
Engineering has confirmed that Singapore (QPG) POP has been fully restored. Customers may have experienced elevated errors and latency from 14:38 to 17:50 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.