Elevated Errors for Dubai (DXB)
Elevated Errors for Dubai (DXB)
30 January 2026, 07:30 UTC
30 January 2026, 07:30 UTC
We are investigating elevated errors to our Dubai (DXB) Point of Presence (POP).
All other products and services are unaffected by this incident.
30 January 2026, 10:49 UTC
30 January 2026, 10:49 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Dubai (DXB) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
30 January 2026, 10:56 UTC
30 January 2026, 10:56 UTC
Engineering has confirmed the impact to Dubai (DXB) POP has been mitigated.
30 January 2026, 11:00 UTC
30 January 2026, 11:00 UTC
Engineering has confirmed that Dubai (DXB) POP has been fully restored. Customers may have experienced elevated 5xx errors and increased latency from 07:30 to 10:40 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.