Performance Issues with Signals Dashboard

Incident
23 January 2026, 17:37 UTC

Performance Issues with Signals Dashboard

Status: closed
Start: 23 January 2026, 16:44 UTC
End: 23 January 2026, 17:37 UTC
Duration: 53 minutes
Affected Components:
Security Security Console & API Signals Dashboard
Investigating

23 January 2026, 16:44 UTC

23 January 2026, 16:44 UTC

We're currently investigating performance issues with Signals Dashboard.

All other products and services are unaffected by this incident.

Identified

23 January 2026, 17:26 UTC

23 January 2026, 17:26 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the Signals Dashboard status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Monitoring

23 January 2026, 17:27 UTC

23 January 2026, 17:27 UTC

Engineering has confirmed the impact to Signals Dashboard service has been mitigated.

Resolved

23 January 2026, 17:37 UTC

23 January 2026, 17:37 UTC

Engineering has confirmed that Signals Dashboard service has been fully restored. Customers may have experienced issues  with logging into the Next-Gen WAF (NGWAF) console and dashboard   from 16:44 to 17:13 UTC.

This incident is resolved.



Note:   Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:    2026-01-23 17:08:22 UTC