Elevated Errors for Milan (MXP)
Elevated Errors for Milan (MXP)
08 December 2025, 19:45 UTC
08 December 2025, 19:45 UTC
We are investigating elevated errors to our Milan (MXP) Point of Presence (POP).
All other products and services are unaffected by this incident.
08 December 2025, 20:08 UTC
08 December 2025, 20:08 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Milan (MXP) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
08 December 2025, 20:10 UTC
08 December 2025, 20:10 UTC
Engineering has confirmed the impact to Milan (MXP)
(POP)
has been mitigated.
08 December 2025, 20:11 UTC
08 December 2025, 20:11 UTC
Engineering has confirmed that Milan (MXP) (POP) has been fully restored. Customers may have experienced elevated errors and latency from 19:45 to 19:58 UTC.
This incident is resolved.
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Status Post, Created Date/Time: 2025-12-08 19:56:29 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.