Retrospective: Impacted Performance in Fastly Compute, Ashburn (IAD), Chicago (CHI)

Incident

14 November 2025, 01:12 UTC

Retrospective: Impacted Performance in Fastly Compute, Ashburn (IAD), Chicago (CHI)

Status: closed

Start: 13 November 2025, 23:49 UTC

End: 14 November 2025, 01:12 UTC

Duration: 1 hour 23 minutes

Affected Components:

Platform Compute North America Fastly Compute Config Store Ashburn (IAD) KV Store Secret Store Chicago (CHI)

Affected Groups:

All Public Users

Update

13 November 2025, 23:49 UTC

Fastly Engineers detected a performance impacting event affecting the Fastly Compute Services within our Ashburn (IAD) and Chicago (CHI) Points of Presence (POPs).

All other POPs and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

14 November 2025, 01:12 UTC

Engineering has confirmed that this incident has been fully restored. Customers may have experienced increased latency and errors affecting Fastly Compute Services from Thursday at 23:49 UTC to Friday at 01:12 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

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Status Post, Created Date/Time: 2025-11-14 01:51:47 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.