Salem (SXV) Rerouted Traffic
Salem (SXV) Rerouted Traffic
05 November 2025, 06:49 UTC
05 November 2025, 06:49 UTC
We are investigating elevated errors to our Salem (SXV) Point of Presence (POP).
All other products and services are unaffected by this incident.
05 November 2025, 07:26 UTC
05 November 2025, 07:26 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Salem (SXV) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
05 November 2025, 07:29 UTC
05 November 2025, 07:29 UTC
Engineering has temporarily rerouted traffic from Salem (SXV) POP. We will continue to monitor until we’ve confirmed that customer (and end user) experience has been fully restored.
06 November 2025, 16:42 UTC
06 November 2025, 16:42 UTC
This event has been resolved.
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Status Post, Created Date/Time: 2025-11-05 07:06:56 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.