Retrospective: Impacted Performance in Ashburn (IAD)

Informational
28 September 2025, 12:57 UTC

Retrospective: Impacted Performance in Ashburn (IAD)

Status: closed
Date: 27 September 2025, 20:58 UTC
End: 28 September 2025, 12:57 UTC
Duration: 15 hours 59 minutes
Affected Components:
Platform North America Ashburn (IAD)
Affected Groups:
All Public Users
Monitoring

27 September 2025, 20:58 UTC

27 September 2025, 20:58 UTC

Fastly Engineers detected performance impacting events affecting the Ashburn (IAD) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

28 September 2025, 12:57 UTC

28 September 2025, 12:57 UTC

During this incident, customers may have experienced elevated 5xx errors  from 20:58 to 21:15 UTC  on the 27th of September 2025. Customers may have experienced additional impact from 11:55 to 12:08 and from 12:52 to 12:57 UTC on the 28th of September 2025.

This incident is resolved.

For more information about this retrospective stat us post, please reach out to Support through https://support.fastly.com .