Retrospective: Impacted Performance in Real-time Analytics

Informational
14 September 2025, 13:04 UTC

Retrospective: Impacted Performance in Real-time Analytics

Status: closed
Date: 14 September 2025, 12:51 UTC
End: 14 September 2025, 13:04 UTC
Duration: 13 minutes
Affected Components:
Observability Real-time Analytics
Affected Groups:
All Public Users
Monitoring

14 September 2025, 12:51 UTC

14 September 2025, 12:51 UTC

Fastly Engineers detected a performance impacting event affecting the Real-time Analytics data.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

14 September 2025, 13:04 UTC

14 September 2025, 13:04 UTC

Engineering has confirmed that Real-time Analytics data has been fully restored. Customers may have experienced partial or incomplete data from 12:51 to 13:04 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 2025-09-15 18:14:00 UTC

Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.