Next-Gen WAF (NGWAF) with Possible Impact
Next-Gen WAF (NGWAF) with Possible Impact
29 August 2025, 10:19 UTC
29 August 2025, 10:19 UTC
We're investigating possible performance impact affecting the Next-Gen WAF (NGWAF) for Edge WAF deployments.
All other locations and services are unaffected.
02 September 2025, 15:57 UTC
02 September 2025, 15:57 UTC
Our engineers have identified the contributing factor and are developing a fix to our Next-Gen WAF (NGWAF) for Edge WAF deployments.
All other locations and services are unaffected.
02 September 2025, 16:25 UTC
02 September 2025, 16:25 UTC
Engineering has confirmed the impact to Next-Gen WAF (NGWAF) for Edge WAF deployments has been mitigated.
02 September 2025, 16:35 UTC
02 September 2025, 16:35 UTC
Engineering has confirmed that Next-Gen WAF (NGWAF) for Edge WAF deployments has been fully restored. Customers may have experienced issues with performing a deployment from 10:19 UTC on the 29th of August, 2025 to 16:09 UTC on the 2nd of September, 2025.
This incident is resolved.
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Status Post, Created Date/Time: 2025-09-02 15:57:11 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.