Content Delivery (CDN) with Possible Impact

Incident

07 August 2025, 18:52 UTC

Content Delivery (CDN) with Possible Impact

Status: closed

Start: 07 August 2025, 18:20 UTC

End: 07 August 2025, 18:52 UTC

Duration: 32 minutes

Affected Components:

Network Services Content Delivery (CDN)

Affected Groups:

All Public Users

Investigating

07 August 2025, 18:20 UTC

We're investigating possible performance impact affecting device detection variables within our Content Delivery (CDN) service.

All other locations and services are unaffected.

Identified

07 August 2025, 18:48 UTC

Our engineers have identified the contributing factor and are developing a fix to our Content Delivery (CDN) service.

All other locations and services are unaffected.

Monitoring

07 August 2025, 18:50 UTC

Engineering has confirmed the impact to Content Delivery (CDN) service has been mitigated.

Resolved

07 August 2025, 18:52 UTC

Engineering has confirmed that our Content Delivery (CDN) service has been fully restored. Customers may have experienced issues with device detection variables that impacted how content was displayed on mobile devices from 16:30 to 18:45 UTC.

This incident is resolved.

To offer feedback on our status page, click " Give Feedback "

Status Post, Created Date/Time: 2025-08-07 18:38:57 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.