Elevated Errors for Johannesburg (JNB)
Elevated Errors for Johannesburg (JNB)
17 July 2025, 10:55 UTC
17 July 2025, 10:55 UTC
We are investigating elevated errors to our Johannesburg (JNB) Point of Presence (POP).
All other products and services are unaffected by this incident.
17 July 2025, 11:09 UTC
17 July 2025, 11:09 UTC
Our engineers have identified the contributing factor and are developing a fix to our Johannesburg (JNB) POP.
(All other locations and services are unaffected.)
17 July 2025, 11:13 UTC
17 July 2025, 11:13 UTC
Engineering has confirmed the impact to Johannesburg (JNB) POP has been mitigated.
17 July 2025, 11:33 UTC
17 July 2025, 11:33 UTC
This event has been resolved.
To offer feedback on our status page, click "Give Feedback"
Status Post, Created Date/Time: 2025-07-17 11:04:32 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.