Real-time Log Streaming with Possible Impact

Incident

14 July 2025, 21:12 UTC

Real-time Log Streaming with Possible Impact

Status: closed

Start: 14 July 2025, 20:50 UTC

End: 14 July 2025, 21:12 UTC

Duration: 22 minutes

Affected Components:

Observability Real-time Log Streaming

Affected Groups:

All Public Users

Investigating

14 July 2025, 20:50 UTC

We're investigating possible performance impact affecting the Real-time Log Streaming service. During this time, customers may be experiencing delayed or discarded logs.

Identified

14 July 2025, 21:03 UTC

Our engineers have identified the contributing factor and are developing a fix to our Real-time Log Streaming service.

All other locations and services are unaffected.

Monitoring

14 July 2025, 21:09 UTC

Engineering has confirmed the impact to Real-time Log Streaming service has been mitigated.

Resolved

14 July 2025, 21:12 UTC

Engineering has confirmed that our Real-time Log Streaming service has been fully restored. Customers may have experienced delayed or discarded logs from 20:18 to 20:38 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 2025-07-14 20:52:41 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.