Performance Impact Issuing TLS Certificates with a Third Party Service Provider
Performance Impact Issuing TLS Certificates with a Third Party Service Provider
30 April 2025, 02:47 UTC
30 April 2025, 02:47 UTC
Fastly Engineering has identified a performance impact with issuing TLS certificates through one of our third-party service providers that is currently experiencing an outage.
Customers may experience a failure obtaining a TLS certificate as a result of this outage. Customers who need assistance with obtaining a TLS certificate can engage with our Support team through https://support.fastly.com . We apologize for this inconvenience and remain readily available to resolve any impact experienced as a result of this event.
30 April 2025, 19:39 UTC
30 April 2025, 19:39 UTC
This event has been resolved.
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Status Post, Created Date/Time: 2025-04-30 03:12:54 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.