Elevated Errors for Compute

Incident

29 April 2025, 21:20 UTC

Elevated Errors for Compute

Status: closed

Start: 29 April 2025, 17:40 UTC

End: 29 April 2025, 21:20 UTC

Duration: 3 hours 40 minutes

Affected Components:

Compute Fanout Fastly Compute AI Accelerator Edge Cloud Services Websockets Config Store KV Store Secret Store

Affected Groups:

All Public Users

Investigating

29 April 2025, 17:40 UTC

We are investigating elevated errors to our Compute service.

All other products and services are unaffected by this incident.

Identified

29 April 2025, 21:04 UTC

Our engineers have identified the contributing factor and are developing a fix to our Compute service.

All other locations and services are unaffected.

Monitoring

29 April 2025, 21:11 UTC

Engineering has confirmed the impact to our Compute service has been mitigated.

Resolved

29 April 2025, 21:20 UTC

Engineering has confirmed that our Compute service has been fully restored. Customers may have experienced errors when they attempted update WASM packages from 17:40 to 20:31 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback"

Status Post, Created Date/Time: 2025-04-29 20:46:42 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.