Elevated Errors for Configuration Management Services, Config Store

Incident

28 March 2025, 20:00 UTC

Elevated Errors for Configuration Management Services, Config Store

Status: closed

Start: 28 March 2025, 18:18 UTC

End: 28 March 2025, 20:00 UTC

Duration: 1 hour 42 minutes

Affected Components:

Fastly Compute Fastly Compute Fastly Application API & Configuration Management Config Store Configuration Management Services

Affected Groups:

All Public Users

Investigating

28 March 2025, 18:18 UTC

We are investigating elevated errors to our Configuration Management Services, Config Store services.

All other products and services are unaffected by this incident.

Identified

28 March 2025, 19:36 UTC

Our engineers have identified the contributing factor and are applying a fix (from/to) our Configuration Management Services, Config Store services.

All other locations and services are unaffected.

Monitoring

28 March 2025, 19:37 UTC

Engineering has confirmed the impact to Configuration Management Services, Config Store services has been mitigated.

Resolved

28 March 2025, 20:00 UTC

Engineering has confirmed that Configuration Management Services, Config Store services has been fully restored. Customers may have experienced error responses to requests to the service configuration API with retires succeeding from 18:18 to 18:41 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 2025-03-28 18:42:12 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.