Elevated Errors for Fastly Application

Incident

07 March 2025, 01:58 UTC

Elevated Errors for Fastly Application

Status: closed

Start: 07 March 2025, 00:20 UTC

End: 07 March 2025, 01:58 UTC

Duration: 1 hour 38 minutes

Affected Components:

Fastly Fastly Application API & Configuration Management Notification Center API Services Configuration Management Services

Affected Groups:

All Public Users

Investigating

07 March 2025, 00:20 UTC

We are investigating elevated errors to our Fastly Application.

All other products and services are unaffected by this incident.

Identified

07 March 2025, 01:01 UTC

Our engineers have identified the contributing factor and are applying a fix to our Fastly Application.

All other locations and services are unaffected.

Monitoring

07 March 2025, 01:39 UTC

Engineering has confirmed the impact to Fastly Application service has been mitigated.

Resolved

07 March 2025, 01:58 UTC

Engineering has confirmed that Fastly Application service has been fully restored. Customers may have experienced an error when attempting to access their control panel through manage.fastly.com and increased latency and errors when using API Services as a result of this incident from 00:20 to 00:58 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 2025-03-07 00:41:27 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.