Elevated Errors for Secret Store

Incident
06 March 2025, 20:08 UTC

Elevated Errors for Secret Store

Status: closed
Start: 06 March 2025, 18:55 UTC
End: 06 March 2025, 20:08 UTC
Duration: 1 hour 13 minutes
Affected Components:
Compute Fastly Compute Secret Store
Affected Groups:
All Public Users
Investigating

06 March 2025, 18:55 UTC

06 March 2025, 18:55 UTC

We are investigating elevated errors to our Secret Store service.

All other products and services are unaffected by this incident.


Identified

06 March 2025, 19:49 UTC

06 March 2025, 19:49 UTC

Our engineers have identified the contributing factor and are applying a fix to our Secret Store service.

All other locations and services are unaffected.

Monitoring

06 March 2025, 19:58 UTC

06 March 2025, 19:58 UTC

Engineering has confirmed the impact to Secret Store service has been mitigated.

Resolved

06 March 2025, 20:08 UTC

06 March 2025, 20:08 UTC

Engineering has confirmed that Secret Store service has been fully restored. Customers may have experienced an increase in decryption errors for secret store from 18:55 to 19:49 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 2025-03-06 19:31:59 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.