Elevated Errors for API & Configuration Management
Elevated Errors for API & Configuration Management
04 February 2025, 07:15 UTC
04 February 2025, 07:15 UTC
We are investigating elevated errors to our API & Configuration Management services.
All other products and services are unaffected by this incident.
04 February 2025, 08:22 UTC
04 February 2025, 08:22 UTC
Our engineers have identified the contributing factor and are applying a fix to our API & Configuration Management services.
All other locations and services are unaffected.
04 February 2025, 08:42 UTC
04 February 2025, 08:42 UTC
Engineering has confirmed the impact to our API & Configuration Management has been mitigated.
04 February 2025, 08:43 UTC
04 February 2025, 08:43 UTC
Engineering has confirmed that our API & Configuration Management services have been fully restored. Customers may have experienced elevated errors from 7:15 to 7:58 UTC.
This incident is resolved.
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Status Post, Created Date/Time: 2025-02-04 08:12:42 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.