Retrospective: Impacted Performance in Security Console & API

Informational
22 November 2024, 02:18 UTC

Retrospective: Impacted Performance in Security Console & API

Status: closed
Date: 22 November 2024, 02:06 UTC
End: 22 November 2024, 02:18 UTC
Duration: 12 minutes
Affected Components:
Security Security Console & API Data Services Dashboard Data Rate Limiting and Alerts Requests Signals Dashboard
Affected Groups:
All Public Users
Monitoring

22 November 2024, 02:06 UTC

22 November 2024, 02:06 UTC

Fastly Engineers detected a performance impacting event affecting the Security Console & API service.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

22 November 2024, 02:18 UTC

22 November 2024, 02:18 UTC

Engineering has confirmed that our Security Console & API service has been fully restored. Customers may have experienced 5xx errors from 02:06 to 02:18 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 0001-01-01 00:00:00 UTC 


Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.