Retrospective: Impacted Performance Dashboard Data for Edge WAF

Informational
23 October 2024, 00:40 UTC

Retrospective: Impacted Performance Dashboard Data for Edge WAF

Status: closed
Date: 23 October 2024, 00:00 UTC
End: 23 October 2024, 00:40 UTC
Duration: 40 minutes
Affected Components:
Security Security Console & API Dashboard Data
Affected Groups:
All Public Users
Monitoring

23 October 2024, 00:00 UTC

23 October 2024, 00:00 UTC

Our engineers observed an unplanned event that contained impact to Dashboard Data for Edge WAF customers.

This event is resolved, and there is no remaining impact.

Customers may have experienced a gap in the data in their Edge WAF service dashboards from 00:00 to 00:40 UTC. (~40 minutes) Our investigation into this incident confirms that customer Edge WAF services experienced no disruption, and that this incident only impacted data propagation on the dashboard within the Console.

Customers may have experienced impact to varying degrees during the times outlined above.

Please engage with our Support team through https://support.fastly.com if you have any questions and/or concerns.

Resolved

23 October 2024, 00:40 UTC

23 October 2024, 00:40 UTC

This event has been resolved.

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Status Post, Created Date/Time: 2024-10-23 19:42 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.