Elevated Errors for our Fastly Application
Elevated Errors for our Fastly Application
22 October 2024, 20:14 UTC
22 October 2024, 20:14 UTC
We are investigating elevated errors to our Fastly Application.
All other products and services are unaffected by this incident.
22 October 2024, 20:53 UTC
22 October 2024, 20:53 UTC
Our engineers have identified the contributing factor and are applying a fix to our Fastly Application.
All other locations and services are unaffected.
22 October 2024, 20:56 UTC
22 October 2024, 20:56 UTC
Engineering has confirmed the impact to Fastly Application has been mitigated.
22 October 2024, 21:07 UTC
22 October 2024, 21:07 UTC
Engineering has confirmed that our Fastly Application has been fully restored. Customers may have experienced 404 errors within the user interface, errors when attempting to login to manage.fastly.com including with single sign-on (SSO), and delayed VCL deployments from 19:58 to 20:10 UTC.
This incident is resolved.
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Status Post, Created Date/Time: 2024-10-22 20:20:48 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.