Elevated Errors for Real-time Log Streaming
Elevated Errors for Real-time Log Streaming
18 September 2024, 21:00 UTC
18 September 2024, 21:00 UTC
We are investigating elevated errors to our Real-time Log Streaming service.
19 September 2024, 18:51 UTC
19 September 2024, 18:51 UTC
Our engineers have identified the contributing factor and are applying a fix to our Real-time Log Streaming service.
Engineering has also confirmed that this is only impacting our Compute service and Log Tailing within our Observability service.
All other locations and services are unaffected.
19 September 2024, 19:41 UTC
19 September 2024, 19:41 UTC
Engineering has deployed a fix and have confirmed a gradual recovery to our Real-time Log Streaming service. We will continue to monitor until we’ve confirmed that the customer experience has been fully restored.
Network availability and all other services were unaffected by this incident.
20 September 2024, 14:33 UTC
20 September 2024, 14:33 UTC
Engineering has confirmed that Real-time Log Streaming service has been fully restored. Customers on our Compute service and Log Tailing within our Observability service may have experienced partial data loss from 21:00 UTC on the 18th of September 2024 to 13:19 UTC on the 20th of September 2024.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
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