Elevated Errors for Real-time Log Streaming Services

Incident

12 September 2024, 06:51 UTC

Elevated Errors for Real-time Log Streaming Services

Status: closed

Start: 12 September 2024, 03:10 UTC

End: 12 September 2024, 06:51 UTC

Duration: 3 hours 41 minutes

Affected Components:

Observability Real-time Log Streaming

Affected Groups:

All Public Users

Investigating

12 September 2024, 03:10 UTC

We are investigating elevated errors to our Real-time Log Streaming services.

Identified

12 September 2024, 05:49 UTC

Our engineers have identified the contributing factor and are applying a fix to our Real-time Log Streaming services.

All other services are unaffected.

Monitoring

12 September 2024, 06:25 UTC

Engineering has confirmed the impact to Real-time Log Streaming services has been mitigated.

Resolved

12 September 2024, 06:51 UTC

Engineering has confirmed that Real-time Log Streaming services has been fully restored. Customers may have experienced logs being discarded or missing from 3:10 to 5:55 UTC.

This incident is resolved.

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