Elevated Errors for Johannesburg (JNB)
Elevated Errors for Johannesburg (JNB)
23 August 2024, 15:58 UTC
23 August 2024, 15:58 UTC
We are investigating elevated errors to our Johannesburg (JNB) Point of Presence (POP).
23 August 2024, 16:40 UTC
23 August 2024, 16:40 UTC
Our engineers have identified the contributing factor and are applying a fix our Johannesburg (JNB) Point of Presence (POP).
All other locations and services are unaffected.
23 August 2024, 16:58 UTC
23 August 2024, 16:58 UTC
Engineering has confirmed the impact to our Johannesburg (JNB) Point of Presence (POP) has been mitigated.
23 August 2024, 17:08 UTC
23 August 2024, 17:08 UTC
Engineering has confirmed that our Johannesburg (JNB) Point of Presence (POP) has been fully restored. Customers may have experienced increased latency and 5xx errors from 15:58 to 16:37 UTC.
This incident is resolved.
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