Elevated Errors for Paris (PAR), Paris (CDG)

Incident

09 August 2024, 19:29 UTC

Elevated Errors for Paris (PAR), Paris (CDG)

Status: closed

Start: 09 August 2024, 19:09 UTC

End: 09 August 2024, 19:29 UTC

Duration: 20 minutes

Affected Components:

Platform Europe Paris (CDG) Paris (PAR)

Affected Groups:

All Public Users

Investigating

09 August 2024, 19:09 UTC

We are investigating elevated errors to our Paris (PAR), Paris (CDG) Points of Presence (POPs).

Identified

09 August 2024, 19:27 UTC

Our engineers have identified the contributing factor and are applying a fix to our Paris (PAR), Paris (CDG) POPs.

Monitoring

09 August 2024, 19:28 UTC

Engineering has confirmed the impact to Paris (PAR), Paris (CDG) POPs has been mitigated.

Resolved

09 August 2024, 19:29 UTC

Engineering has confirmed that Paris (PAR), Paris (CDG) POPs have been fully restored. Customers may have experienced latency and elevated errors from 18:35 to 19:14 UTC.

This incident is resolved.

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