Elevated Errors for Newark (EWR)

Incident

08 July 2024, 19:40 UTC

Elevated Errors for Newark (EWR)

Status: closed

Start: 08 July 2024, 18:18 UTC

End: 08 July 2024, 19:40 UTC

Duration: 1 hour 22 minutes

Affected Components:

Platform North America Newark (EWR)

Affected Groups:

All Public Users

Investigating

08 July 2024, 18:18 UTC

We are investigating elevated errors to our Newark (EWR) Point of Presence (POP).

Update

08 July 2024, 19:30 UTC

Our engineers are continuing to investigate this impact to our Newark (EWR) POP.

Identified

08 July 2024, 19:37 UTC

Our engineers have identified the contributing factor and are applying a fix to our Newark (EWR) POP.

Monitoring

08 July 2024, 19:38 UTC

Engineering has confirmed the impact to Newark (EWR) POP has been mitigated.

Resolved

08 July 2024, 19:40 UTC

Engineering has confirmed that Newark (EWR) POP has been fully restored. Customers may have experienced performance impact and elevated 5xx errors from 18:18 to 19:11 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback"