Elevated Errors for Milan (LIN)

Incident
17 April 2024, 22:13 UTC

Elevated Errors for Milan (LIN)

Status: closed
Start: 17 April 2024, 20:45 UTC
End: 17 April 2024, 22:13 UTC
Duration: 1 hour 28 minutes
Affected Components:
Platform Europe Milan (LIN)
Affected Groups:
All Public Users
Investigating

17 April 2024, 20:45 UTC

17 April 2024, 20:45 UTC

We are investigating elevated errors to our Milan (LIN) Point of Presence (POP).

Identified

17 April 2024, 21:15 UTC

17 April 2024, 21:15 UTC

Our engineers have identified the contributing factor and are applying a fix to our Milan (LIN) Point of Presence (POP).

All other locations and services are unaffected.

Monitoring

17 April 2024, 22:12 UTC

17 April 2024, 22:12 UTC

Engineering has confirmed the impact to our Milan (LIN) Point of Presence (POP) has been mitigated.

Resolved

17 April 2024, 22:13 UTC

17 April 2024, 22:13 UTC

Engineering has confirmed that our Milan (LIN) Point of Presence (POP) has been fully restored. Customers may have experienced degraded performance from 20:45 to 21:00 UTC.

This incident is resolved.