Retrospective: Impacted Performance in Dashboard Data, Data Services

Informational
12 April 2024, 21:21 UTC

Retrospective: Impacted Performance in Dashboard Data, Data Services

Status: closed
Date: 12 April 2024, 21:21 UTC
End: 12 April 2024, 21:21 UTC
Duration: 1m
Affected Components:
Security Security Console & API Data Services Dashboard Data
Affected Groups:
All Public Users
Resolved

12 April 2024, 21:21 UTC

12 April 2024, 21:21 UTC

Fastly Engineers detected an unplanned event that contained impact for data and dashboard services within our NextGen WAF (NGWAF) Console.

This event is resolved, and there is no remaining impact.

As a result of this incident, data ingest was disrupted and our customers would have experienced a gap within their console dashboard. In addition, customers would also see a delay on request blocking or no blocking decisions by Signal Sciences agents for Edge WAF services from approximately 20:55 to 21:21 UTC. (~26 minutes)

Our network availability was unaffected by this incident.

Please engage with our Support team through https://support.fastly.com if you have any questions and/or concerns.