Elevated Errors for Dashboard Data

Incident

08 April 2024, 21:41 UTC

Elevated Errors for Dashboard Data

Status: closed

Start: 08 April 2024, 19:22 UTC

End: 08 April 2024, 21:41 UTC

Duration: 2 hours 19 minutes

Affected Components:

Security Security Console & API Dashboard Data

Affected Groups:

All Public Users

Monitoring

08 April 2024, 19:22 UTC

Fastly Engineers detected a performance impacting event affecting the Dashboard Data services within our NGWAF console. Agents are currently online and still receiving updates contrary to current Dashboard information.

Our network services and all other services are unaffected.

Resolved

08 April 2024, 21:41 UTC

During this incident, customers may have experienced a dip in metrics reported by agents along with agents reporting as offline on the 8th of April 2024 from 19:22 to 20:20 UTC.

This incident is resolved.