Performance impact for London (LCY)

Incident

03 April 2024, 20:06 UTC

Status: closed

Start: 03 April 2024, 17:56 UTC

End: 03 April 2024, 20:06 UTC

Duration: 2 hours 10 minutes

Affected Components:

Platform Europe London (LCY)

Affected Groups:

All Public Users

Investigating

03 April 2024, 17:56 UTC

We are investigating a performance impact to our London (LCY) POP.

Identified

03 April 2024, 18:23 UTC

Our engineers have identified the contributing factor and are applying a fix to London (LCY) POP.

Monitoring

03 April 2024, 19:54 UTC

Engineering has confirmed the impact to London (LCY) POP has been mitigated.

Resolved

03 April 2024, 20:06 UTC

Engineering has confirmed that London (LCY) POP has been fully restored. Customers may have experienced some latency from 16:24 to 19:34 UTC.

This incident is resolved.