Possible Impact to Request Metrics within NGWAF Dashboard Data
Possible Impact to Request Metrics within NGWAF Dashboard Data
16 February 2024, 07:26 UTC
16 February 2024, 07:26 UTC
We're investigating possible performance impact affecting the Request metrics within our NGWAF Dashboard Data services.
All other locations and services are unaffected
16 February 2024, 07:42 UTC
16 February 2024, 07:42 UTC
Our engineers have identified the contributing factor and are applying a fix to our Dashboard Data services in order to restore the Request data metric.
All other locations and services are unaffected by this incident.
16 February 2024, 08:43 UTC
16 February 2024, 08:43 UTC
Engineering has confirmed the impact to customer Request metrics within our Dashboard Data services has been mitigated.
16 February 2024, 08:53 UTC
16 February 2024, 08:53 UTC
Engineering has confirmed that Request metrics within our NGWAF Dashboard Data services has been fully restored. No data was lost a result of this incident. Customers may have experienced delayed request data propagation from 15 February 2024 at 23:14 UTC to 16 February 2024 08:42 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.