Impact to Cloud WAF Dashboard

Incident

10 January 2024, 22:51 UTC

Impact to Cloud WAF Dashboard

Status: closed

Start: 10 January 2024, 18:20 UTC

End: 10 January 2024, 22:51 UTC

Duration: 4 hours 31 minutes

Affected Components:

Security Cloud WAF

Affected Groups:

All Public Users

Investigating

10 January 2024, 18:20 UTC

We are currently investigating elevated errors to our Cloud WAF dashboard.

Identified

10 January 2024, 19:14 UTC

Our engineers have identified the contributing factor and are applying a fix to Cloud WAF.

Monitoring

10 January 2024, 22:41 UTC

Engineering has confirmed the impact to Cloud WAF has been mitigated.

Resolved

10 January 2024, 22:51 UTC

Engineering has confirmed that Cloud WAF has been fully restored. Customers may have experienced inability to access Cloud WAF instances from 17:05 to 21:30 UTC.

This incident is resolved