Increased Errors with Customer Origins Utilizing a Major Cloud Provider
Increased Errors with Customer Origins Utilizing a Major Cloud Provider
17 November 2023, 01:00 UTC
17 November 2023, 01:00 UTC
We are seeing increased errors across multiple customers with origins utilizing a common cloud provider, unrelated to Fastly’s Edge Cloud Network.
The third party vendor has identified the issue and implementing a fix.
All other locations and services are unaffected.
17 November 2023, 01:20 UTC
17 November 2023, 01:20 UTC
A fix has been implemented and we are monitoring the results.
17 November 2023, 01:26 UTC
17 November 2023, 01:26 UTC
Engineering has confirmed that traffic has returned to pre-incident levels. Customers may have experienced increased errors from 23:48 to 00:55 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.