Streaming Logs Elevated Errors

Incident

14 November 2023, 22:53 UTC

Streaming Logs Elevated Errors

Status: closed

Start: 14 November 2023, 21:49 UTC

End: 14 November 2023, 22:53 UTC

Duration: 1 hour 4 minutes

Affected Components:

Observability Real-time Log Streaming

Affected Groups:

All Public Users

Identified

14 November 2023, 21:49 UTC

We have identified the cause of elevated errors in our Streaming Logs service and are deploying a fix.

Our network availability and all other services are unaffected by this incident

Monitoring

14 November 2023, 22:14 UTC

A fix has been implemented and we are monitoring the results.

Resolved

14 November 2023, 22:53 UTC

Engineering has confirmed that the degraded performance for streaming log services has been fully restored. Customers may have experienced varying degrees of log loss or delays in log delivery from 20:50 UTC to 21:50 UTC as a result of this incident.

This incident has been resolved.