Streaming Logs Elevated Errors

Incident

09 November 2023, 16:29 UTC

Streaming Logs Elevated Errors

Status: closed

Start: 09 November 2023, 15:37 UTC

End: 09 November 2023, 16:29 UTC

Duration: 52 minutes

Affected Components:

Observability Real-time Log Streaming

Affected Groups:

All Public Users

Investigating

09 November 2023, 15:37 UTC

We're investigating elevated errors in Streaming Logs.

Identified

09 November 2023, 15:41 UTC

This issue has been identified and a fix is being implemented.

Monitoring

09 November 2023, 15:55 UTC

A fix has been implemented and we are monitoring the results.

Resolved

09 November 2023, 16:29 UTC

Engineering has confirmed that Streaming Logs has been fully restored. Customers sending log messages from the affected POPs would experience a similar proportion of log messages discarded from 15:20 to 15:53 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.