API & Configuration Management Elevated Errors

Incident

08 September 2023, 21:42 UTC

API & Configuration Management Elevated Errors

Status: closed

Start: 08 September 2023, 20:29 UTC

End: 08 September 2023, 21:42 UTC

Duration: 1 hour 13 minutes

Affected Components:

Compute Fastly Application API & Configuration Management API Services Configuration Management Services

Affected Groups:

All Public Users

Investigating

08 September 2023, 20:29 UTC

We're investigating elevated errors in API & Configuration Management .

All other locations and services are unaffected

Identified

08 September 2023, 20:46 UTC

This issue has been identified and a fix is being implemented.

Monitoring

08 September 2023, 21:29 UTC

A fix has been implemented and we are monitoring the results.

Resolved

08 September 2023, 21:42 UTC

This incident is resolved. Customers would have experienced elevated errors when attempting to access our Control Plane (manage.fastly.com) and API services during this incident may experience delays or have failed.

A Fastly Service Advisory (FSA) will be made available after a retrospective of this incident.