Support Ticketing System Issues

Informational
21 August 2023, 16:58 UTC

Support Ticketing System Issues

Status: closed
Date: 21 August 2023, 16:02 UTC
End: 21 August 2023, 16:58 UTC
Duration: 56 minutes
Affected Components:
Customer Services Support Ticketing System
Affected Groups:
All Public Users
Monitoring

21 August 2023, 16:02 UTC

21 August 2023, 16:02 UTC

The Fastly support ticketing system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed.

All edge cloud products and services are unaffected.

Resolved

21 August 2023, 16:58 UTC

21 August 2023, 16:58 UTC

This incident has been resolved.