GeoIP NGWAF Degradation

Incident

13 June 2023, 18:23 UTC

GeoIP NGWAF Degradation

Status: closed

Start: 13 June 2023, 17:09 UTC

End: 13 June 2023, 18:23 UTC

Duration: 1 hour 14 minutes

Affected Components:

Security Agents and Module Rule and IP List updates Rule Processing

Affected Groups:

All Public Users

Investigating

13 June 2023, 17:09 UTC

Fastly is currently experiencing issues with NGWAF GeoIP country identification. Customers may experience instances in which NGWAF labels requests with an incorrect region. For further information, please contact support@fastly.com.

Identified

13 June 2023, 17:30 UTC

This issue has been identified and a fix is being implemented.

Monitoring

13 June 2023, 18:01 UTC

A fix has been implemented and we are monitoring the results.

Resolved

13 June 2023, 18:23 UTC

This incident has been resolved.