Compute@Edge Configuration Propagation Performance Issues

Incident

24 January 2023, 23:42 UTC

Compute@Edge Configuration Propagation Performance Issues

Status: closed

Start: 24 January 2023, 20:52 UTC

End: 24 January 2023, 23:42 UTC

Duration: 2 hours 50 minutes

Affected Components:

Platform Compute Security Fastly Compute Europe South America Next-Gen WAF (NGWAF) Third Party Service Provider Bogota (BOG) Buenos Aires (EZE) Curitiba (CWB) Fortaleza (FOR) Lima (LIM) Rio de Janeiro (GIG) Santiago (SCL) Rome (FCO)

Investigating

24 January 2023, 20:52 UTC

We’re currently investigating performance issues with Compute@Edge configuration propagation. All other services are unaffected.

Identified

24 January 2023, 21:29 UTC

This issue has been identified and a fix is being implemented.

Update

24 January 2023, 21:56 UTC

Our investigations have identified common network provider issues related to the performance impact for our Compute@Edge services and NGWAF@Edge updates and decision making. Existing rules are operational, but new data is parsed at a slower pace. Fastly Engineering is in the process of performing standard traffic engineering to restore Compute@Edge and NGWAF@Edge services to pre-incident levels.

Monitoring

24 January 2023, 22:22 UTC

A fix has been implemented and we are monitoring the results.

Resolved

24 January 2023, 23:42 UTC

Fastly has performed traffic engineering to route around the global network provider currently experiencing impact. Our Compute@Edge and NGWAF@Edge services are performing at pre-incident levels.

This incident is resolved.