Impact to Signal Sciences Data Collection

Incident
20 January 2023, 02:18 UTC

Impact to Signal Sciences Data Collection

Status: closed
Start: 20 January 2023, 01:14 UTC
End: 20 January 2023, 02:18 UTC
Duration: 1 hour 3 minutes
Affected Components:
Security Agents and Module Agent Downloads
Affected Groups:
All Public Users
Update

20 January 2023, 01:14 UTC

20 January 2023, 01:14 UTC

Our teams have detected an issue that is currently impacting Signal Sciences data collectors. New events from agents may not be processed by our back end services, agents may erroneously appear to be offline, and agents may not be receiving updated rules sets. Customers may experience delays in data available in the Signal Sciences console.

Monitoring

20 January 2023, 01:59 UTC

20 January 2023, 01:59 UTC

A fix has been implemented and we are monitoring the results.

Resolved

20 January 2023, 02:18 UTC

20 January 2023, 02:18 UTC

This incident has been resolved.