Impact to Signal Sciences Data Collection

Incident
16 January 2023, 01:08 UTC

Impact to Signal Sciences Data Collection

Status: closed
Start: 15 January 2023, 22:22 UTC
End: 16 January 2023, 01:08 UTC
Duration: 2 hours 46 minutes
Affected Components:
Security Security Console & API Data Services Dashboard Data Rate Limiting and Alerts Requests Signals Dashboard
Affected Groups:
All Public Users
Update

15 January 2023, 22:22 UTC

15 January 2023, 22:22 UTC

Our teams have detected an issue that is currently impacting Signal Sciences data collectors. New events from agents may not be processed by our back end services, agents may erroneously appear to be offline, and agents may not be receiving updated rules sets. Rate limit rules may not perform as expected. Customers may experience also delays in data available in the Signal Sciences console.

Monitoring

16 January 2023, 00:19 UTC

16 January 2023, 00:19 UTC

A fix has been implemented and we are monitoring the results.

Resolved

16 January 2023, 01:08 UTC

16 January 2023, 01:08 UTC

This incident has been resolved.