Purging System Performance Issues

Incident
10 November 2022, 00:35 UTC

Purging System Performance Issues

Status: closed
Start: 09 November 2022, 23:49 UTC
End: 10 November 2022, 00:35 UTC
Duration: 46 minutes
Affected Components:
Platform Compute North America Europe Amsterdam (AMS) Purging Ashburn (IAD) Boston (BOS)
Affected Groups:
All Public Users
Investigating

09 November 2022, 23:49 UTC

09 November 2022, 23:49 UTC

We're currently investigating performance issues with our URL and Surrogate Key purging services. All other services are unaffected.

Identified

10 November 2022, 00:11 UTC

10 November 2022, 00:11 UTC

The issue has been identified and a fix is being implemented.

Monitoring

10 November 2022, 00:25 UTC

10 November 2022, 00:25 UTC

A fix has been implemented and we are monitoring the results.

Resolved

10 November 2022, 00:35 UTC

10 November 2022, 00:35 UTC

This incident has been resolved.