13 October 2022, 16:30 UTC

The Fastly support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. Support@fastly.com email ticketing communications and phone systems are both unaffected, and may still be used for support communications. All edge cloud products and services are unaffected.

13 October 2022, 21:45 UTC

A fix has been implemented and we are monitoring the results.