Reduced support documentation functionality in France, Switzerland & Belgium.

Incident

30 September 2020, 12:10 UTC

Reduced support documentation functionality in France, Switzerland & Belgium.

Status: closed

Start: 30 September 2020, 10:36 UTC

End: 30 September 2020, 12:10 UTC

Duration: 1 hour 33 minutes

Affected Components:

https://docs.fastly.com/

Affected Groups:

All Public Users

Investigating

30 September 2020, 10:36 UTC

Fastly is investigating a regional issue in France accessing our documentation page. All other support systems are unaffected, and may still be used. All edge cloud products and services are unaffected.

Identified

30 September 2020, 12:03 UTC

The issue has been identified and a fix is being implemented.

Monitoring

30 September 2020, 12:05 UTC

A fix has been implemented and we are monitoring the results.

Resolved

30 September 2020, 12:10 UTC

This incident has been resolved.