Support Chat System Issues
Support Chat System Issues
22 December 2021, 12:47 UTC
22 December 2021, 12:47 UTC
The Fastly support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. Support@fastly.com email ticketing communications and phone systems are both unaffected, and may still be used for support communications. All edge cloud products and services are unaffected.
22 December 2021, 14:44 UTC
22 December 2021, 14:44 UTC
Fastly is seeing signs of recovery with our support chat system. We are continuing to monitor the situation.
22 December 2021, 21:27 UTC
22 December 2021, 21:27 UTC
This incident has been resolved.