Support Ticketing System Issues

Incident
03 February 2022, 02:55 UTC

Support Ticketing System Issues

Status: closed
Start: 03 February 2022, 02:21 UTC
End: 03 February 2022, 02:55 UTC
Duration: 34 minutes
Affected Components:
Support Ticketing System
Affected Groups:
All Public Users
Investigating

03 February 2022, 02:21 UTC

03 February 2022, 02:21 UTC

The Fastly support ticketing system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. All edge cloud products and services are unaffected.

Resolved

03 February 2022, 02:55 UTC

03 February 2022, 02:55 UTC

This incident has been resolved.